Foresight isn’t a mysterious gift bestowed at birth. It is the product of particular ways of thinking, of gathering information, of updating beliefs. These habits… Read More »How to Build Your Employees’ Foresight
When an employee brings you a question or problem, they may not always be saying what’s really on their mind. As their manager, it’s your responsibility to… Read More »Use the “5 Whys” to Understand Employee Problems
We humans love to talk about each other. Anthropologists suggest that this is our version of primates’ manual grooming behavior. While chimps create trust and mutual benefit… Read More »How Trash-Talking Can Bond Your Team but Weaken Your Leadership
An excuse is a way of promising ourselves we will have that same issue again. —Henry Cloud I have a confession. It really bugs me… Read More »The Manager’s Guide to Accountability (without Driving Your Employees Insane)
Do your employees feel like they’re working in a vacuum, with little indication of how they are performing (good or bad)? Does the only real… Read More »3 Quick Ways to Give Better Feedback
A few years ago, a survey reported in Harvard Business Review found that 71 percent of managers thought that their meetings were “unproductive and inefficient.” That data… Read More »The 4 Reasons to Have a Meeting (and How to Make Each Type Productive)
Job interviews often feel unnatural and cold—but they don’t have to. When you think of Thomas Edison’s inventions, you probably think light bulbs and phonographs.… Read More »How to Create Authentic Human Connection in Job Interviews
No matter what type of team you lead, every manager has to be a good marketer. Of course I don’t mean the traditional sense of… Read More »How to Market Your Team Internally